Hello susano,
I will be more than glad to handle the ban request You have submitted. I will get back to You shortly with the verdict, so I would kindly ask of You to be patient while I review everything.
We thank You for taking Your time in writing this ban request and reporting the player to ensure that the players are offered the best possible experience on our servers. We hope that You enjoy yourself and have a pleasant day.
Salutations,
-Xylon