Dear niko storni,
Thuy Truong has opened a dispute over the payment made to you on 15. Jan
2012 indicating that the item was not received.
Disputed Amount: -7.00 EUR- The disputed amount has been temporarily deducted from your account until the dispute is resolved.
By opening this dispute, Thuy Truong is asking for your help to resolve this issue. This is your best opportunity to resolve this problem before the buyer escalates it to a PayPal claim or files a chargeback with the card issuer.
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What To Do Next
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Most of the time disputes can be resolved quickly and amicably by communicating with the buyer in the Resolution Center. There, you can review the dispute details, post messages back and forth with the buyer, or ask PayPal to decide the case by escalating this dispute to a claim.
To learn more about PayPal's dispute resolution process, log in to your account and click the Tutorials link on the Resolution Center tab.
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Time frame
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