Hey Crimson,
you got banned automatically from our system, we have changed our system since 1-2 days to a new version and thats the reason why you got that bun now and not before.
The reason why you got banned is: you got detected as one who used aimbot cheat previously. You got banned by our smac system already before.
IP-Ban means your ban got called up because you have the same 1:1 IP-adress like the one who got banned before, so I think it was you who cheated on our servers before.
Now the new system detects ip's and ban them instantly by checking the database and previous bans.
This has nothing to do with family sharing or anything other , just with the matter that your ip is listed on another ban from our database.
I got 2 complaints about IP-Ban today from different players, the main issue is, we don't know how to argue with things like this as I said that this is a new system.
No one of the head-admins or special admins said what we should do with such bans. Please give us a bit more time to discuss this under the team and let us came back to you if we have decided what we can do on such bans as im sure we will get more unban-requests soon because of the same 1:1 reason :O...
So we have to find a solution first, give us a short time to do it so.
P.S: If im wrong correct me guys, (ha / spa)..
Sincerely,
Flashy.